ONYX Hospitality Group Earns Best Place to Work in Thailand 2025 Recognition

A people-first milestone recognizing ONYX’s culture, talent, and long-term commitment to its teams

In an industry built on people, ONYX Hospitality Group has reached a milestone that reflects what happens behind the scenes as much as what guests experience on the surface. The Southeast Asian hospitality management company has been awarded the Best Place to Work in Thailand 2025 Certification, an international recognition that underscores its long-term commitment to people, culture, and sustainable workplace practices.

The certification, granted by Best Places to Work, follows a rigorous evaluation of employee engagement, workplace experience, and the effectiveness of human resource policies. For ONYX, which manages hotels, resorts, serviced apartments, and luxury residences under brands such as Amari, OZO, Shama, and Oriental Residence across the Asia-Pacific region, the recognition signals more than strong internal systems. It reflects a deliberate strategy to grow the business by growing its people.

At the core of this approach is the belief that a healthy corporate culture is not an abstract concept, but something that must be built, measured, and continuously refined. ONYX scored strongly across multiple dimensions, particularly in areas related to inclusive culture, opportunities for growth, and human resource strategies that align closely with the Group’s regional ambitions.

A key driver of this progress has been ONYX Academy, the Group’s in-house learning and development platform. Designed to support employees at every stage of their careers, the Academy combines foundational training with role-specific skills development and clearly defined career pathways. Rather than focusing solely on theory, the programs emphasize practical skills and future-ready capabilities that can be applied directly on the job, helping employees grow in ways that are both meaningful and sustainable.

The impact of ONYX Academy has also been recognized beyond the organization itself. In 2025, ONYX received multiple honors at the Employee Experience Awards, including recognition for its General Manager Development Programme, the NextYou Initiative, its HR Leadership Enhancement Programme, and its environmental, social, and governance initiatives. Together, these awards highlight a consistent and long-term investment in employee development rather than short-term interventions.

Alongside structured learning, ONYX places strong emphasis on fostering an open and dynamic culture. Employees are encouraged to share ideas, challenge existing practices, and experiment with new approaches. This openness is intended to support agility in a fast-changing hospitality landscape, while ensuring that individuals feel their contributions matter. Complementing this is the ONYX Cares program, which focuses on employee well-being across physical health, relationships, and team connection, helping create an environment where people can thrive both professionally and personally.

Saranya Watanasirisuk, Senior Vice President of Corporate Human Resources, notes that ONYX’s approach starts with a simple principle: exceptional guest experiences depend on empowered, supported teams. Leadership support, she explains, plays a crucial role in enabling employees to grow in multiple dimensions, from recruitment and onboarding to long-term career development. By creating space for creativity, experimentation, and self-expression, the organization has become not only an attractive place to work, but one that earns trust from partners and guests alike.

Receiving the Best Place to Work in Thailand 2025 Certification marks another chapter in ONYX Hospitality Group’s ongoing journey. It reinforces the idea that success in hospitality is not defined solely by properties or performance metrics, but by the people who bring those spaces to life every day. As the Group looks ahead, it continues to position its workplace culture as a foundation for both business resilience and meaningful, long-term growth.

More about ONYX Hospitality Group HERE.

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